Leading / Managing Change

You need this course if

  • you are responsible for bringing about change within your organisation

You will learn

  • how to create and communicate a clear understanding of your change or improvement goals
  • to gain support for change throughout your organisation
  • change causes stress and how to manage and reduce the impact of stress
  • to plan, organise and monitor change programmes
  • how to overcome resistance to change
  • the importance of effective and timely communication
  • why change programmes fail

You will need

  • an interest in developing knowledge of change management and how to facilitate change

Your future development

  • Business improvement tools and techniques:
    • Problem Solving Tools and Techniques
    • Effective Performance Measurement
    • Process Mapping and Improvement
    • 8D

Course length

2 Days
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