ISO 9001 Quality management systems

What is ISO 9001?

ISO 9001 QMS is the internationally recognised quality management system standard (QMS). ISO 9001 is the global benchmark for QMS, topping over one million certifications worldwide.

"ISO 9001 - Arguably the most important piece of business literature ever written"

Mike James, Managing Director, LRQA

Who can use ISO 9001 QMS?

ISO 9001 is applicable to any organisation – irrespective of their size or geographical location. One of the major strengths of ISO 9001 is its wider appeal for all types of organisation. Because it focuses on processes and customer satisfaction rather than procedures, it is equally applicable to service providers as well as manufacturers.

Global sectors have also continued to focus their efforts on quality, with sector specific QMS derivatives of ISO 9001 available for the automotive, aerospace, defence and medical sectors.

Why is ISO 9001 important for your business?

ISO 9001 QMS provides the infrastructure, procedures, processes and resources needed to help organisations both monitor and improve their performance to drive efficiencies, client service and product excellence.

"ISO adopters have higher rates of corporate survival, sales and employment growth."

Mike Toffel, Associate Professor, Harvard Business School

An ISO 9001 QMS certification helps to deliver:

  • Shareholder engagement.
  • Organisational reputation.
  • Client satisfaction and
  • Competitive advantage.

There have been numerous independent studies over the years demonstrating the benefits of implementing ISO 9001; one of these is a recent article published in a prestigious peer-reviewed academic journal from Harvard Business School.

ISO 9001 benefits with LRQA Business Assurance

Management systems are becoming increasingly linked to the success and survival of organisations. In parallel, CEOs and MDs worldwide are placing greater emphasis on the independent assessment that helps ensure management systems are 'fit for purpose'.

Our unique methodology, LRQA Business Assurance, helps organisations manage their systems and risks to improve and protect their current and future performance. We provide certification and training across all of the major QMS standards.

For organisations with other standards, we can often offer integrated assessments to save you both time and money. Find out more about LRQA Business Assurance.