Founded in 1924, with 40 branches over four continents, the Van Leeuwen Pipe and Tube Group is a global specialist in steel pipes and pipe and tube applications. Van Leeuwen and LRQA have a longstanding relationship when Van Leeuwen were first certified against ISO 9000:1994 by LRQA in 1998.
With an organisational culture focused on quality, the quality team and the Board and Executive Committee at Van Leeuwen are highly critical of every aspect within their QMS, rigorously planning the audit schedule and themes annually to ensure that every aspect of it is covered during their surveillance visits. Van Leeuwen Executive Director, Maureen van Engelen explained how the LRQA assessment process supported the group drive towards continuous improvement. Jakko de Jong, LRQA Assessor & Assessment Manager, worked with Van Leeuwen throughout their journey to ISO 9001:2015 and he explained why training and coaching can help organisations make the transition journey a smoother process.