DB Schenker Case Study

DB Schenker in Singapore began their ISO 9001 journey in 1993. The ISO 9001 standard outlines a process approach to implementing and supporting a QMS. With the QMS in place, Schenker Singapore is focused towards achieving quality goals.

DB Schenker in Singapore adopted a proactive approach towards transitioning to the new ISO 9001:2015 standard. The migration was important for Schenker Singapore to enable them to demonstrate to their customers that their management is fully committed to quality excellence through continual improvement and that they are positioned competitively at the forefront of maintaining high service quality.

Moving Forward

With the success of transitioning to ISO 9001:2015, Schenker Singapore is also planning to roll out the transition plan to the newly revised international environmental management system standard ISO 14001:2015. In addition, the team has also started exploring other quality standards including ISO 13485 (medical devices) and AS 9120 (aerospace) that will similarly be adopting the new ISO 9001:2015 framework.