Vodafone, the first company in Greece to be certified to the international standard BS 25999, (Business Continuity Management System), has also been certified to ISO 22301 - the new international standard for Business Continuity Management. Both certifications were awarded by Lloyd's Register Quality Assurance (LRQA).
Vodafone sees certification to ISO 22301 demonstrating Vodafone's commitment to providing high quality telecommunications services across the breadth of the Greek territory, covering voice, data, messaging, telephony and internet to both private and corporate clients. ISO 22301 also covers the operation of the call centre services and the network-owned Vodafone stores.
Dionysis Grigoratos, Business Commercial Director at Vodafone said: "Vodafone Greece has been instrumental in providing high quality integrated telecom and IT solutions that increase productivity and competitiveness. Businesses rely on our services and the Vodafone network because they want seamless communication and new ways of working to be able to continuously meet market demands.”
“Achieving certification to ISO 22301 with LRQA Business Assurance has driven continual improvement across our network, said Mr Grigoratos. “This demonstrates Vodafone Greece’s ongoing commitment to our customers through the provision of reliable and high quality services."
Read a Greek version of the article here.